This privacy policy explains how Print Palette processes personal data in connection with its website and print studio services. It applies to inquiries, quotations, file handling, order administration, and related website functions.
We use personal data to respond to inquiries, prepare quotes, manage personalization requests, review submitted files, communicate about quantities and deadlines, provide digital proof handling, arrange collection or delivery, maintain website security, and support technical delivery of the site. We also use limited data to comply with legal obligations and to keep business records where required.
We may share personal data with service providers that support website operation, technical delivery, security, communication handling, or record management. These recipients act only for the purposes described in this policy and are expected to protect the data they process on our behalf.
We may disclose personal data to public authorities, courts, or other official bodies when required to comply with applicable law, respond to lawful requests, protect rights, or address security or fraud concerns. Any disclosure is limited to what is necessary for the relevant purpose.
We process the data you submit through contact forms, email, phone, or studio visits, including name, email address, phone number if provided, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser and device information when you use the website.
We receive personal data directly from you when you make an inquiry, request a quote, submit files, or communicate with us about a project. We also collect technical information automatically through the website and its security and delivery functions.
Essential cookies support basic site operation, including page delivery and security-related functions. Preference cookies remember privacy choices. Analytics and marketing cookies are not confirmed as active on this website and are not described as in use in this notice.
Only essential cookies and cookies used to remember privacy preferences are confirmed for this website. If your browser blocks or removes cookies, some site functions may not operate as intended. Where a preference mechanism is provided, it may be used to manage non-essential settings if such cookies are introduced in the future.
Depending on the legal basis and the circumstances of processing, you may have rights to access, rectify, erase, restrict, object, and receive a copy of certain data. You may also raise concerns with the competent data protection authority if you believe your rights have not been respected.
To exercise a privacy right, submit a clear request through one of the contact channels listed in this policy and identify the data or processing activity concerned. We may ask for information needed to verify your identity and to process the request safely and lawfully. If a request cannot be fulfilled in full, we will explain the reason where required by law.
We retain personal data for as long as needed to handle the inquiry, manage the project, maintain business records, meet legal obligations, or resolve disputes. When the applicable retention period ends, data is deleted, anonymized, or otherwise removed from active use according to our internal retention rules.
We may update this privacy policy when our processing practices, legal obligations, or website functions change. The revised version will apply from its stated effective date, and material changes may be presented through the website or other appropriate notice channels.
For GDPR purposes, Print Palette acts as the controller for the personal data described in this notice. Processing is based on the operation of the website, responses to inquiries, project administration, security, and compliance with legal obligations where applicable.
Where the GDPR applies, this notice explains how Print Palette processes personal data for users in the European Economic Area and, where relevant, other individuals protected by EU data protection rules.
Where GDPR applies, you may request access, rectification, erasure, restriction of processing, objection to processing, and data portability, subject to legal conditions and exceptions. Where processing is based on consent, you may withdraw consent for that specific processing without affecting prior lawful processing.
Use the listed channels for privacy questions, rights requests, or policy clarifications.
